Contact Us

Hospital bills and health insurance matters can be complex and time consuming. This section tells you how to get in touch with Children's Hospital & Medical Center staff who can walk you through the billing and insurance process. It also gives you options to:

•Pay your hospital bill online with a credit or debit card.*

•Request an itemized statement for your hospital services.

•Update your insurance information with Children's Hospital & Medical Center.

•Update your address with Children's Hospital & Medical Center.

•Learn more about our billing policies, financial assistance program and find answers to frequently asked questions.

For your convenience, representatives are available at (402) 955-5421 or toll free at 1-866-535-3412 at the following times:

•Monday - Friday 8:00 a.m. - 5:00 p.m.

If you choose to pay by mail, send your check or money order to:

Patient Accounts
Children's Hospital & Medical Center
P.O. Box 247036
Omaha, Nebraska 68124-7036

*NOTE: This service is currently not available to accounts for our HEROES or Eating Disorders Program.