E-mail communication is not completely secure. To send us important financial, health information or questions securely, please type the information in the box below and then click the "Submit Questions" button. Please also include your daytime phone number so we may contact you. We will respond to your questions and comments within one business day.
Please remember to include your daytime phone number.
Hospital bills and health insurance matters can be complex and time consuming. This section tells you how to get in touch with Children's Hospital & Medical Center staff who can walk you through the billing and insurance process. It also gives you options to:
•Pay your hospital bill online with a credit or debit card.*
•Request an itemized statement for your hospital services.
•Update your insurance information with Children's Hospital & Medical Center.
•Update your address with Children's Hospital & Medical Center.
For your convenience, representatives are available at (402) 955-5421 or toll free at 1-866-535-3412 at the following times:
•Monday - Friday 8:00 a.m. - 5:00 p.m.
If you choose to pay by mail, send your check or money order to:
Children's Hospital & Medical Center
P.O. Box 247036
Omaha, Nebraska 68124-7036
*NOTE: This service is currently not available to accounts for our HEROES or Eating Disorders Program.